Cosi Care FAQs
We met at the allergy show 2019, what's happening with the clinical trial?
It was lovely to meet you at our first trade show in 2019! If you expressed an interest in the trial, your details are saved, and we will be in touch once this level of testing takes place. Thank you for your patience!
Learn moreWhen is your electronic product launching?
COVID-19 has delayed the production of our electronic cooling product. Cool + go product will be launching in the next year, to stay in the loop make sure you subscribe to be the first to get your hands on a product.
Learn moreI have a metal allergy; can I use this product?
The Scratch Star uses anodised aluminium, with no nickel content. Medical grade stainless steel (which is our roller ball) naturally contains small amounts of nickel. If you have a known metal allergy we do not recommend using these products, please get in touch with info@cosi-care.com if you have any concerns or questions.
Learn moreWhat is antimicrobial protection?
Antimicrobial Technology is mixed into the material of the product during manufacturing to prevent the growth and spread of bacteria and viruses. It makes our products hygienically clean and safe. This is not just an antimicrobial coating that wears off. The Antimicrobial protection lasts the entire life-time of the product.
Learn moreHow do I keep Cosi Care products clean?
The silicone we use is antimicrobial and uses bacteria-zapping technology. All surfaces are fully washable and wipeable. These are not toys, and using on sensitive skin, the cleanliness of the product must be kept to a high standard.
Learn moreCan I use this with moisturiser?
Yes! Please use on freshly moisturised skin to allow for smooth glide over the itchy area. You can use with your favourite moisturiser, oil, lotion or cream and it's a great way to add fun and cooling to your routine.
Learn moreWill this cure my condition?
We see Cosi Care products as your best itch-zapping friend. We know how frustrating it is to fight the urge to scratch. Applying cold to the area will kill the itch, before you break the skin and make it worse. You should combine our product with your existing treatments advised by your GP or dermatologist. Our product is not aimed to replace any advice or treatment made by your health care professional, but work alongside your existing routine.
Learn moreHow long should I use the product for?
You can use this product whenever that annoying itch sensation arises. Cooling will deaden the itch within a few minutes. If you suffer with itchy skin in multiple areas, you can move to where the product is needed for itch relief. We recommend only using for a maximum of 10 minutes on each area.
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